Amalor, founded by influencer and entrepreneur Will Brown, operates within the coaching and consulting industry. Will aimed to transition into a scalable SaaS business model to generate consistent monthly recurring revenue (MeRR). He envisioned a system that would require minimal day-to-day involvement, allowing him to focus exclusively on sales while providing exceptional service to users.
- Industry: Coaching and Consulting – Influencer
- Niche: Online Courses
- System Users: 1
- Account Holders: 50 +
The Challenge
Will Brown faced several critical challenges in scaling Amalor:
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Non-Technical Background
As a non-technical founder, Will needed a system that was intuitive and easy for his sales team to operate without technical expertise.
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Scalable SaaS Infrastructure
Developing a system capable of supporting rapid user growth without operational bottlenecks.
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User Onboarding & Support
Ensuring a seamless experience for new users while maintaining high satisfaction for existing clients.
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Revenue Growth
Creating a sustainable, high-revenue system that consistently generates predictable income.
The Solution
Business Catalyst partnered with Amalor to create a fully scalable SaaS platform that addressed these challenges:
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Bespoke, Streamlined System Design & Build
We designed and built a custom SaaS / CRM system tailored to Amalor’s goals, following our core principles of scalability and operational efficiency. The system was fully streamlined to ensure that Will’s sales agents could easily use it without needing technical knowledge.
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Comprehensive User Onboarding & Support
We implemented a streamlined onboarding process and provided continuous user support, handling all operational aspects so Will could focus solely on sales.
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End-to-End Client Fulfillment
For Will’s done-for-you (DFY) clients, we manage the entire process, from service delivery to support, ensuring top-tier results.
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Revenue-Generating SaaS Model
The system we developed enabled Amalor to generate five-figure-plus monthly recurring revenue, contributing to over $1 million in total revenue.
Success
Improved User Experience: NPE’s clients experienced smoother onboarding and faster support resolutions, leading to higher user satisfaction.
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Multi Five-Figure Monthly Recurring Revenue
Consistent, scalable income with minimal operational involvement for Will Brown.
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Operational Freedom
Will focuses exclusively on sales while The Business Catalyst manages system operations and client services.
By partnering with The Business Catalyst, Will was transformed into a scalable SaaS powerhouse, achieving massive revenue growth and a $10 million exit. Our tailored system and end-to-end support allowed Will via Amalor to scale rapidly, focus on sales, and trust that every operational detail was expertly managed.
Royvon’s success highlights three key lessons for growing businesses: